ShareUrJoy recognizes the importance of information privacy. We believe that privacy is more than an issue of compliance – it is one of trust. We strive to manage your personal information in accordance with our basic belief of respect for the individual. This policy describes:
- How and why we collect your personal information.
- How your information is used and protected.
- When and with whom we share your information.
- The choices you can make about how we collect, use, and share your information.
- We do not sell or rent your personal information to third parties. If you have any questions about our privacy policy, please contact us as described in the section entitled “Contact Us”
ShareUrJoy provides customers with clear, prominent, and easily accessible information about its privacy practices. ShareUrJoy expects our associates and business partners to manage your personal information properly and maintain your trust. We are accountable for complying with this policy and take reasonable and timely steps to ensure compliance.
Information We Get
We collect personal information about you to deliver the products and services you request and to help improve your shopping experience. We do this using lawful and fair method. We strive to limit the amount of personal information collected to support the intended purpose of the collection.
Information You Give Us - We collect personal information from you in a variety of ways when you interact with ShareUrJoy, Some examples are when you:
- Create an account on our website;
- Make an online purchase from us;
- Use a gift registry;
- Conduct a transaction where we collect information required by law;
- Request customer service or contact us;
- Submit a ShareUrJoy related story or testimonial;
- Participate in a contest, promotion, or survey; or
- Otherwise submit personal information to us.
Personal information is information that identifies you specifically. The personal information we collect may include contact and payment information like your name, email and physical addresses, phone numbers, and credit and debit card numbers. When you ask us to ship an order, we may collect information you provide us such as the name, address, and phone number of recipients.
Information from Other Sources - We may receive personal information about you from other sources as well. Examples of these sources are entities that can help us correct our records, improve the quality or personalization of our service to you, and help prevent or detect fraud. In addition, we may collect information from consumer reporting agencies, affiliates, or other service providers.
Automated Information Collection - We receive and store certain types of information when you interact with our websites, emails, and online advertising. Our purpose is to allow the websites to work correctly, to evaluate use of the website, and to support website analytics and marketing campaigns. Some examples include:
- We may collect technical information such as your internet protocol address, your computer's operating system and browser type, the address of a referring website, if any, and the path you take through our web pages.
- We use “cookies” to recognize you as you use or return to our sites. This is done so that we can provide a continuous and more personalized shopping experience for you. A cookie is a small text file that a website or email may save to your browser and store on your hard drive.
- We may also use web beacons. Beacons allow us to know if a certain page was visited, an email was opened, or if ad banners on our website and other sites were effective.
Using Your Information
ShareUrJoy uses your information to provide requested products and services and to support core business functions. These include fulfillment, internal business processes, marketing, authentication and fraud prevention, and public safety and legal functions. Some examples include:
- To fulfill your requests for products and services and communicate with you about those requests;
- To register and service your account;
- To administer surveys, contests, and promotions;
- To provide customer service and alert you to product information, including recalls;
- To help us improve and customize our service offerings, websites, and advertising;
- To send you information about our products, services and promotions;
- To protect the security or integrity of our websites and our business; and
- With regard to credit qualification and applications.
To accomplish these purposes, we may combine personal and non-personal information we collect online with offline information, including information from third parties. We may also share your information within our family of corporate affiliates.
Sharing Your Information outside ShareUrJoy
We may share your personal information, whether you are a current or former customer, only under the following limited circumstances.
Service Providers - We may share information about you with service providers or suppliers that help with our business operations. Examples are shipping vendors, billing and refund vendors, credit card processors, and companies that help us improve our product and service offerings and our websites. We require these service providers and suppliers to keep the information secure. We also prohibit them from using your information for any purposes other than those requested by us.
Legal Requirements and Protection of Our Company and Others - We may share your information in other special circumstances. These include situations when we believe in good faith that the law requires it or that the sharing is necessary to protect the safety, property, or other rights of ShareUrJoy, our customers, our associates, or any other person.
Marketing Purposes - We may share information with carefully selected vendors who may offer you products and services of interest.
Aggregate Information - We may share aggregate and statistical data that does not identify you personally. We may do this for research and marketing purposes, for instance to describe our services to prospective partners or advertisers, and for other lawful purposes.
Business Transfers - In the unlikely event that ShareUrJoy or substantially all of its assets are acquired by an unrelated third party, your personal information may be one of the transferred assets.
Your Choices
Marketing Preferences - We want to communicate with you in ways you want to hear from us. Examples are newsletters, special offers, and new product announcements. You can provide us your marketing preferences. We allow you to update or change your preferences about receiving marketing materials at any time. You may contact us as described in the Contact Us section below.
If you contact us by email or mail, please be sure to include your full name, the types of communications you would like to receive or not receive, and your related contact information. For instance, if you would like to opt-out of mail, include your mailing address.
Please allow sufficient time for your preferences to be processed. It may take up to 10 days to process your requests related to email and 4-6 weeks for other requests. You can also change your mind about your marketing preferences. To do so you may click on contact Us.
Please be aware that, even if you have opted out of receiving marketing communications from us, we may still contact you for transactional purposes. Some examples are contacts for customer service, product information, service or reminder notices, or recalls. We may also need to contact you with questions or information regarding your order, such as regarding order status, shipment, or refunds.
Online Operations and Advertising You may exercise choices related to our online operations and advertising. For instance, you can choose to browse our websites without accepting cookies. Please know that cookies allow us to recognize you from page to page, and they support your transactions with us. Without cookies enabled, you will still be able to browse our websites, but will not be able to complete a purchase or take advantage of certain website features.
To learn more about cookies, including how to refuse cookies on your computer, follow these links:
ShareUrJoy participates in an ad network for some of the advertising found on the site. The ad network allows us to display advertisements that are tailored to your browsing interests on our websites and other sites. It also allows us to avoid sending you duplicate ads and to control the frequency of the ads you see. ShareUrJoy uses one or more partners to participate in the ad network. The partners use cookies, web beacons, or similar technologies to display these advertisements. We do not permit our ad serving partners to collect personal information about you on our websites. Rather, we provide them non-personal information about you such as browsing information like types of pages viewed and categories of interests. Our partners may use this information, as well as information they have collected when you are on other sites within their network, to help select which ads to display. We or our partners only retain ad network data for legitimate business purposes.
Updating Your Information
ShareUrJoy takes reasonable steps to keep your personal information accurate and complete, so we can treat your information properly and effectively under this policy. You can access or update your information, including contact or account information, in the following ways:
- If you have created an account on our website, log into your account. Once you do, you will be able to enter and update your own contact information and payment information, as well as contact information for recipients you have designated.
- Contact us at the email or postal address mentioned on the website. Please include your current contact information, the information you are interested in accessing, and your requested changes. We will provide you the information requested if reasonably available, or will describe the types of information we typically collect. We will make changes you request or will provide an explanation of what actions we will be able to take with regard to the request.
Security of Your Information
Securing your information is a company priority. We use reasonable security measures to protect the confidentiality of personal information. When we do have to collect your most private personal information, we will protect its confidentiality, prohibit its unlawful disclosure, and limit access to authorized personnel only.
Online Protections - Your account information is protected by the password you use to access your online account. Please keep this password confidential. We also use an encryption technology called Secure Sockets Layer (SSL). When you enter a secure portion of a website, you will see https (instead of http) in the address bar, and an image of a closed lock or a solid key should appear in the address bar or bottom bar of your browser window. If you click on this image, website security information will appear. This indicates that your personal information is transmitted in encrypted form, not to some unknown or unauthorized server. ShareUrJoy.com has also obtained a digital certificate from Verisign, Inc., a leading provider of Internet trust services.
Hard Copy and Electronic Storage Protections - Personal information that is maintained in our offices or stores is subject to physical, administrative, and technical controls as well. Hard copies of private information are maintained in locked locations or cabinets with similar restrictions for electronic storage of private information. When disposed of, the information is shredded, destroyed, erased, or otherwise made unreadable.
Privacy of Children Online
ShareUrJoy.com is a general audience website not geared towards children. In several areas of ShareUrJoy.com, such as when customers contact us via email, create a ShareUrJoy.com account, or sign up for e-mail newsletters and alerts, we ask for birth year information. Please contact us at the email or postal address provided in the “Contact Us” section of this policy if you believe we may have collected information from your child and we will work to delete it.
International
As a global company, ShareUrJoy has separate privacy policies for its international offices. When you give us personal information on a website or in a store, the information may be sent to servers outside of the country where you provided the information. ShareUrJoy takes steps to ensure that your information is treated securely and in accordance with this privacy policy or any privacy policy that applies to a ShareUrJoy international site or store where you provided your information.
Contact Us
Please feel free to contact us with any questions or comments about this policy or about how your information is handled. You can contact us via the addresses below:
